By Light Professional IT Services

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Field Service Technician

Field Service Technician

ID 
2017-2121
# of Openings 
1
Job Locations 
US-VA-Fort Belvoir
Posted Date 
9/18/2017
Category 
Information Technology
Clearance 
TS/SCI

More information about this job

Overview

By Light is hiring a Field Service Technician to join our team supporting a multi-year DOD project. The team will operate and maintain the information technology networks for the U.S. Army Intelligence and Security Command (INSCOM) at Fort Belvoir and Springfield, VA, INSCOM facilities in the Continental United States (CONUS) and outside CONUS (OCONUS) to include, Major Subordinate Commands (MSCs), and MSCs and sites Outside the Continental United States (OCONUS). The support requirements include network operations, operational maintenance, storage management, service desk, information assurance, engineering & installation, application maintenance, web services and communications support for the continued operations and future maintenance of the automated systems necessary to support INSCOM’s missions.

 

By Light is an IT products and services firm specializing in software development, satellite/terrestrial communications, cyber security, and network engineering/design. Headquartered in Arlington, VA, with branch offices in Hanover, MD, Chantilly, VA, and Silver Spring, MD, we provide support worldwide to DOD, Federal Civilian, and Health IT customers.

Responsibilities

  • Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance services
  • Undertakes minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions
  • Installs and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions)
  • Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware
  • Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel
  • Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock
  • Provides technical assistance to customers

Required Experience/Qualifications

  • Minimum Education: Bachelor’s degree in technology related field.
  • Minimum Experience: Six years of experience with either Systems Administration, Network Administration, Database Administration, or combination experience.
  • Certification in one of the following: CCNP, CCSP or Security+ certification.
  • At least three years of experience managing teams of at least 10 people.
  • Security Clearance: TS/SCI

 

An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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