By Light is seeking a Help Desk Specialist to join our team supporting a Government customer in Tampa, FL. This position interfaces with end-users via telephone calls, automated requests, electronic mail, and other means. The specialist provides walk-in support for customers at HQ USCENTCOM that have issues requiring face-to-face interaction, such as managing network accounts and resetting Common Access Card (CAC) Personal Identification Numbers (PINs).
By Light is an IT products and services firm specializing in software development, satellite/terrestrial communications, cyber security, and network engineering/design. Headquartered in Arlington, VA, we provide support worldwide to DOD, Federal Civilian, and Health IT customers.
An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities