By Light Professional IT Services

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Business Analyst

Business Analyst

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Information Technology

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By Light is hiring a Business Analyst to join our team supporting the VA-CPAC Office of Information Technology. The BA will assist in project execution by coordinating IT quality assurance and requirements gathering efforts.


By Light is an IT products and services firm specializing in software development, satellite/terrestrial communications, cyber security, and network engineering/design. Headquartered in Arlington, VA, we provide support worldwide to DOD, Federal Civilian, and Health IT customers.


  • Promote effective knowledge management practices by documenting internal policies and procedures to be in line with VA policies.
  • Assist By Light’s Program Manager and VA-CPAC IT leadership in special short-term projects and efforts that require some administrative duties and business analysis.
  • Assist in the creation and maintenance of process documentation for CPAC IT by scheduling conference calls/meetings, preparing agendas; taking minutes; drafting documentation and managing group edits; securing proper signatures; and maintaining a document repository.
  • Coordinate Quality Assurance efforts for application development and system administrative efforts by using VA-supplied templates and coordinating with various CPAC IT teams, stakeholders, By Light Program Manager, and CPAC IT leadership in order to create test and evaluation plans, traceability matrices, test cases, User Acceptance Test user communications, and testing summary reports detailing the findings and test conclusions.
  • Manage IT SharePoint portal to maximize knowledge management for IT staff and IT users.
  • Gather Data Call information from CPAC IT teams, tracks statuses, and prepares communications as needed for the CPAC CIO.
  • Track timelines for implementing IT equipment and upgrades and facilitates.
  • Facilitate new hire procedures, processes and on-boarding, as well as assisting in travel documentation and scheduling training for CPAC IT personnel.

Required Experience/Qualifications

  • Bachelor’s Degree in Business, IT, or other liberal arts field.
  • Excellent documentation skills and attention to detail.
  • Proficiency with current Windows Office applications.
  • Experience with SharePoint lists, libraries, and site management is required.
  • An ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, distinguish requests from the underlying true needs, and take the findings and decisions from all the above and communicate them in writing, using concise, natural language.
  • Experience creating, applying and maintaining tools to track program, project, or task data and performance. 
  • Excellent verbal and written communication skills and understanding of when to use narrative and graphic communication methods to convey the right information to the right audience.
  • Ability to interact professionally with a diverse group of users, team members, managers, and subject matter experts.
  • Successfully engage in multiple initiatives simultaneously.
  • Ability to work independently and aggressively track to project timelines.

Preferred Experience/Qualifications

  • Working knowledge of both the theoretical and practical aspects of project management, prior experience with the Software Development Life Cycle (SDLC) and application testing a plus.
  • Experience with SharePoint Designer a plus
  • Experience with Team Foundation Server
  • Experience with AGILE Development
  • Experience with SCRUM

Special Requirements/Security Clearance

  • Must have the ability to pass a background check for high government clearance


An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities