By Light Professional IT Services

Returning Candidate?

Quality Manager

Quality Manager

# of Openings 
Job Locations 
US-Remote Work
Posted Date 
Ability to Obtain Clearance

More information about this job


By Light is hiring a Quality Manager to define, implement and manage organizational processes promoting continuous improvement and maintaining compliance with ISO: 9001, 20000 & 27001 and CMMI-Dev.


By Light is an IT products and services firm specializing in software development, satellite/terrestrial communications, cyber security, and network engineering/design. Headquartered in Arlington, VA, we provide support worldwide to DOD, Federal Civilian, and Health IT customers.


  • Establish and maintain organizational policies and processes at the Corporate level and within programs in compliance with ISO and CMMI standards
  • Implement policies and processes within programs performing development and services work and for appropriate Corporate functions 
  • Implement and verify compliant organizational processes, includes providing process guidance and conducting internal audits 
  • Implement a continuous improvement program including monitoring process adherence, analyzing audit results, proposing, and implementing improvements
  • Process implementation includes performing process definition, process prototyping, quality performance analysis, and peer reviews within Corporate and program levels
  • Process verification includes performing quality reviews and internal process audits within Corporate and program levels
  • Process improvement includes analyzing process implementation and audit results, researching and proposing improvements, updating processes, communicating updates, and providing process training
  • Perform process support within Corporate functions and programs
  • Process support includes integrating into applicable functions/programs to understand their requirements developing an awareness to determine what is the necessary level of process support, e.g., process definition, tailoring, reviews, prototyping and analysis
  • Utilize SharePoint 2016 features to streamline processes 
  • Implement document control and configuration management processes in maintaining quality management materials
  • Prepare and participate in external ISO and CMMI audits and appraisals
  • Interpret and apply Government regulations, manuals and standards 
  • Contribute to proposal efforts including writing and reviews
  • Support compliance with Federal and industry regulatory requirements when necessary

Required Experience/Qualifications

  • Bachelors Degree or equivalent experience.
  • 7 or more years work experience within software development lifecycle 
  • 5 or more years working in ISO 9001, 20000, 27001 and CMMI Level 3 environments leading quality assurance and process improvement efforts. 
  • 5 or more years experience implementing and auditing ISO and CMMI standards
  • 5 or more years work experience within Federal programs
  • External ISO and CMMI audits/appraisals participation
  • US citizenship

Preferred Experience/Qualifications

  • Knowledge or experience with the VA’s VIP Framework, DOD, and DISA processes and regulations 
  • SharePoint 2016 site/app development


An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities