By Light Professional IT Services

  • Program Management Support Specialist

    Job Locations US-MD-Fort Meade
    Posted Date 3 months ago(9/24/2018 4:48 PM)
    # of Openings
    Information Technology
    Top Secret
  • Overview

    The Program Management Support Specialist Intermediate provides configuration control of SATCOM database and technical assistance and support to JCDSC.


    By Light provides a broad range of hardware, software, engineering, and IT integration services. Headquartered in Arlington, VA, we support defense, civilian, commercial, and health IT customers worldwide. We offer an excellent benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, paid holidays, 401(k), and profit sharing.


    • Provide day-to-day management of the JCDSC Configuration Management (CM) function. Support includes: JCDSC Anomaly Tracking Utility, JCDSC software source code, documentation versioning, configuration item control, Configuration Control Board (CCB) action item tracking, CCB Decision Memorandum (DM) coordination and tracking, and management of the CCB.
    • Maintain CM library, process all CCB paperwork,
    • Process and track all Software Anomaly Reports,
    • Distribute software releases and documentation as directed by the Government, and
    • Maintain an inventory of all the assets assigned to the JCDSC program and deliver program inventory on a quarterly basis.
    • Report on Monthly Trouble Ticket Metrics
    • Support Lead in generating Meeting Minutes for SDB Monthly Working Group Meeting
    • Support Lead in conducting semi-annual customer surveys

    Required Experience/Qualifications

    • Three years of demonstrated experience in program control or configuration management
    • High School Diploma required
    • Related industry experience in information technology or engineering
    • Working knowledge Microsoft Office Tools; specifically Excel and Project
    • Excellent communication, effective leadership and interpersonal skills
    • High proficiency in technical writing

    Preferred Experience/Qualifications

    • Bachelor’s Degree is desired but not required
    • Degree in business, engineering, computer science, or information technology management or technical discipline is desired but not required
    • Configuration management experience highly desired
    • Experience working with DISA is desired but not required

    Special Requirements/Security Clearance

    • Minimum TOP SECRET Clearance required


    An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



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