By Light Professional IT Services

Security Operations Center Shift Lead

Job Locations US-GA-Atlanta
Posted Date 3 weeks ago(3/4/2020 4:29 PM)
# of Openings
Information Technology


By Light is hiring a Security Operations Center Shift Lead to join our team supporting the mission of the 24x7x365 OCISO Computer Security Incident Response Capability based in the Atlanta, GA Metro area and supporting teams based in the Washington, DC metro area. The HHS' Computer Security Incident Response Center (CSIRC) was established under the Federal Information Security Management Act of 2002 (FISMA) to validate and report cybersecurity incidents to the United States Computer Emergency Readiness Team (US-CERT) on behalf of the Department.


  • Ensure shifts are fully staffed and coordinated by shift leads.
  • Coordinate, communicate, and report with federal CSIRC lead.
  • Ensure escalated incidents are followed through on and data is collected and reported.
  • Assure staff are tasked appropriately and supply guidance as needed in accordance with operational policies and procedures.
  • Initiate action to ensure appropriate coverage for the upcoming shift in the event of an oncoming Analyst missing his or her shift for any reason.
  • Assure that staff has access to tools and systems needed to complete CSIRC duties.
  • Ensure onboarding of new personnel is conducted in accordance with policy.
  • Ensuring all information in the shift report is complete, accurate, and well understood.
  • Ensuring all conference calls are coordinated as scheduled.
  • Provide daily status updates of SOC floor tempo.
  • Provide any issues related to SOC personnel and scheduling to federal staff.

Special Requirements/Security Clearance

  • Secret clearance required
  • The CSIRC operates 24x7x365 through multiple shifts executed in a federal space located in Atlanta, GA.


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