By Light Professional IT Services

SharePoint/Web Content Manager

Job Locations US-AL-Huntsville
Posted Date 2 weeks ago(3/18/2020 10:35 AM)
# of Openings
Information Technology


Phacil, a By Light Company, is hiring a SharePoint/Web Content Manager to join our team supporting a DOD customer in Huntsville, AL.


  • The Web Developer will play a key role in managing day to day IT SharePoint support activities and resolving issues in a timely manner.
  • Utilize SharePoint to record, monitor and manage customer request specific to application support.
  • Support a Windows environment.
  • Track and respond to all help desk activities.
  • Interact with internal staff on all levels to help resolve IT related issues and provide answers in a timely manner.
  • Effectively perform a variety of other assignments and projects as may be required
  • Independently designs internal program structure for files and records, and determines detailed sequences of action in program logic.
  • Codes, tests, debugs, and documents programs.
  • Provides technical guidance to and works with project managers and user representatives in their formulation of requirements.
  • Advises on methods of approach and suggests additions and/or deletions of work processes to be automated.

Required Experience/Qualifications

  • 1-2 years of help desk experience, customer support in a web environment
  • IAT Level II certification required
  • Ability to obtain ITIL V.3 within 6 months of hire
  • Knowledge of SharePoint content management, access controls
  • Must have excellent verbal and written communication skills; ability to communicate with all levels of staff within the organization
  • Must be a flexible, energetic and positive individual
  • Ability and skills to program using JavaScript (JS), Cascading Style Sheets (CSS), HyperText Markup Language (HTML).

Preferred Experience/Qualifications

  • ITIL Foundations level knowledge/experience
  • Knowledge of SharePoint application support
  • Ability and skills to program using Extensible Markup Language (XML), Collaborative Application Markup Language (CAML), Representational State Transfer (REST), C# Programming language, Bootstrap framework, Excel Services, and WebServices.

Special Requirements/Security Clearance

  • Secret Clearance required


Physical Demands

  • Work is performed on government site.
  • Employees will work in close proximity with Government personnel.
  • Core work hours are 0800 to 1700 Monday through Friday except holidays.
  • Support will be provided outside of core hours during the following times: 1) in support of Fiscal Year-End processing, usually the last two weeks of Sep. 2) During no more than four scheduled user tests per year; 3) in support of quarterly implementation of new code releases; 4) when required to resolve problems resulting in software application.


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