By Light HQ

Telecom/VOIP Specialist

Job Locations US-VA-Quantico
Posted Date 9 months ago(12/23/2020 9:03 AM)
ID
2020-5961
# of Openings
1
Category
IT Support
Clearance
Tier 3 - Secret/ADP II

Overview

Phacil, a By Light company, is seeking a Telecom/VOIP Specialist to join our team.  This role will provide general support installing/configuring Cisco VoIP desk phones and inputting mobile phone customer data.

#tvoip

Responsibilities

  • Inputting new DCSA mobile phone customer data into DISA MDM Working

  • DCSA customer Remedy tickets Installing/configuring DCSA Cisco VoIP desk

    phones

Required Experience/Qualifications

  • Must have Cisco VoIP device experience.
  • Experience with both iPhone and Android OS.
  • Experience with DISA Purebred application.
  • Experience in working with DISA Mobile Device Manager.
  • Good customer service communication skills.
  • Experience with Remedy Ticketing system is a plus.

Special Requirements/Security Clearance

  • Minimum Secret Security Clearance required (TS/SCI preferred)
  • Security+ certification required

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