By Light HQ

Linux Systems Administrator

Job Locations US-MD-Fort Meade
Posted Date 1 week ago(6/22/2022 9:36 AM)
ID
2021-6097
# of Openings
1
Category
Systems Support
Clearance
TS/SCI w/ Polygraph

Overview

By Light is looking for Linux Systems Administrators to join our team! The Linux Systems Administrator Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification. The Administrator also configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Responsibilities

Level 0

  • Provides support for implementation, troubleshooting and maintenance of IT systems
  • Manages the daily activities of configuration and operation of IT systems
  • Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Provide assistance to users in accessing and using IT systems

Level 1

  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • (Provides support for the escalation and communication of status to agency management and internal customers
  • Optimizes system operations and resource utilization, and performs system capacity analysis and planning

Level 2

  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process
  • Provides in-depth experience in trouble-shooting IT systems
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
  • Provides detailed analysis and feedback to agency management and internal customers for escalated tickets

Level 3

  • Supports the design of systems, mission architecture and associated hardware
  • Directs and possess a working knowledge and understand of system administration interdependencies as part of the Service Oriented Architecture (SOA)
  • Analyzes and resolves complex problems associated with server hardware, applications and software integration

Required Experience/Qualifications

  • Looking for 0 to 15 years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.

Special Requirements/Security Clearance

  • TS/SCI w/ Polygraph required.
  • By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.

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