By Light HQ

Systems Administrator

Job Locations US-MD-Fort Meade
Posted Date 1 week ago(6/22/2022 9:37 AM)
ID
2021-6100
# of Openings
1
Category
Systems Support
Clearance
TS/SCI w/ Polygraph

Overview

By Light is looking for a Systems Administrator Analyst to join our team! The Systems Administrator provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc and also Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

Responsibilities

  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Provide assistance to users in accessing and using IT systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning

Required Experience/Qualifications

  • Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
  • Security+ required

Preferred Experience/Qualifications

  • RF experience desired

Special Requirements/Security Clearance

  • TS/SCI w/ Polygraph required.
  • By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.

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