By Light HQ

Technical Operations Center Manager

Job Locations US-MS-Stennis Space Center
Posted Date 4 months ago(5/13/2021 10:24 AM)
ID
2021-6218
# of Openings
1

Overview

By Light is seeking a technical operations center manager to join our team in a proposal to support USCIS with technical operations center support services at Stennis Space Center, Stennis, MS. Services to be performed are critical in the monitoring, coordinating, remediating, and reporting for all network incidents, maintenance, and outages within the USCIS infrastructure.

Responsibilities

  • Manage all aspects of the network operations center, management of connectivity, network performance, etc.
  • Manage day-to-day activities of network operations and contractor team.
  • Ensure that networking system runs efficiently without interruption.
  • Manage business process in the organization.
  • Ensure that the systems and technology used are continually upgraded to remain relevant.
  • Oversee work to ensure that system requirements have been properly implemented and procedures are carefully followed.

Required Experience/Qualifications

  • Bachelor’s Degree or 10+ years IT experience
  • Minimum of 5+ years of IT Project Management experience
  • Project Management Professional (PMP) or equivalent certification
  • Certification in at least one of the following: CCNP; CCIE; MCITP/MCSE CISSP or equivalent

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