By Light HQ

Remedy Developer

Job Locations US-FL-Tampa
Posted Date 2 months ago(7/27/2021 11:14 AM)
# of Openings
Tier 5 - Top Secret/ADP I


By Light is seeking a Remedy Developer to support Network Asset Management to include trouble ticketing and workflow automation Support all tiers of the BMC Remedy System architecture. Deploy custom developed and third-party BMC Remedy applications. Document BMC Remedy System configurations and architecture. Manage site quotas and file size limits. Manage content databases and create new databases as required.


  • Manage structure and content of BMC Remedy System.
  • Provide BMC Remedy System support to end-users.
  • Manage and report on the overall server health and functionality.
  • Monitor and manage BMC Remedy System disk space usage. Analyze and report on BMC Remedy System usage and activity.
  • Review events and messages reported in Event Viewer and Performance Monitor.
  • Review, clean-up, manage and configure BMC Remedy System accounts and sites.
  • Analyze BMC Remedy System content and storage.
  • Monitor and report on BMC Remedy System trends to include site usage and growth, disk space usage and growth.
  • Set up alerts and enforce usage policies. Write documentation in regards to administration, maintenance, structure, and user permissions for BMC Remedy System.
  • Manage user permissions for BMC Remedy System. Have familiarity with RMF, write parts of POA&M, and continually update SSP.
  • Program or script in Java, C, HTML, CSS, PowerShell, and Bash within and outside of the BMC Remedy System.
  • Create, manage, administrate SQL database if required.
  • Create, manage, update, and troubleshoot programs that query and push data to a SQL database, XML file, and/or a data warehouse including Microsoft CRM.
  • Backup and restore BMC Remedy System in high availability operations if required.
  • Perform vulnerability and risk analyses of computer systems and applications during all phases of the system development life cycle.
  • Provide technical support to the IA Cell to develop and maintain JCSE IA processes and procedures regarding JCSE's computer network defense in-depth protection for the JCSE enterprise.
  • Perform and support updates to and maintenance of the POA&Ms for the JCSE Enterprise.
  • Support development of RMF Security Plans.
  • Document changes to systems and all required checklists for use within the configuration baseline.
  • Implement and integrate IA defense postures to JCSE's communications systems and architectures when coordinated or immediately upon being directed to secure reported cyber threats from the appropriate level of authority.
  • Provide Tier II and escalate to Tier III level support for all platforms as needed.

Required Experience/Qualifications

  • Sec+, BMC Accredited Admin

Preferred Experience/Qualifications

  • MCSE, BMC Accredited in IT Service Mgt, BMC Accredited Administrator in Remedy AR System

Special Requirements/Security Clearance

  • Top Secret


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