By Light HQ

Senior Telecommunications Analyst

Job Locations US-VA-Quantico
Posted Date 2 weeks ago(9/9/2021 8:07 AM)
# of Openings
Systems Support
Tier 3 - Secret/ADP II


  • Senior member of team that provides UC communications support to DCSA via the By Light subcontract to Deloitte.
  • Collect, analyze, document, and monitor DCSA voice and VTC infrastructure's health and performance.
  • Assist the DCSA EITS team with the development of all required documentation about the transition from existing networks to the DCSA network and with all expiring infrastructure vehicles.
  • Support development of analysis of alternatives and business plans.
  • Support collecting, organizing, and developing key performance indicators (KPIs), Service Level Agreements (SLAs), IT infrastructure and modernization development planning for DCSA EITS contract.
  • Support any other tasks related to the scope of the EITS contract effort to include reviewing documents and updating schedules and action item trackers.
  • Support telecommunication service orders preparation, finalization, system entry, and review.
  • Verify and validate order progress by tracking milestones to delivery and acceptance.
  • Work independently with little oversight by the Government and be experienced, skilled and knowledgeable in all aspects of Federal Government telecommunications and transitions.

Required Experience/Qualifications

  • Bachelor’s Degree or at least 10 years of experience in related field.
  • Possess experience in utilizing Microsoft® Power Point©, Microsoft® Word©, and Microsoft® Excel© and Microsoft Teams
  • Experience with Remedy and Service Now applications
  • Good communication skills – verbal and written
  • Expertise in VoIP/mobile phone and Video Teleconferencing systems, preferred

Special Requirements/Security Clearance

  • Minimum Secret Clearance (TS/SCI preferred)


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