By Light HQ

Quality Analyst (CMMI, ISO)

Job Locations US-VA-Chantilly
Posted Date 2 weeks ago(9/9/2021 5:24 PM)
# of Openings
Corporate Hiring


Corporate level Quality Analyst to define, implement and manage organizational processes promoting continuous improvement and maintaining compliance with CMMI-Dev, ISO 9001, 20000, 27001, and NIST.


  • Establish and maintain organizational policies and processes at the Corporate level and within programs in compliance with ISO 9001, ISO 20000, ISO 27001, CMMI-Dev, NIST standards
  • Implement policies, processes, and plans within programs performing development and services work and for Corporate functions 
  • Implement and verify compliant organizational processes, includes providing process guidance and conducting internal audits 
  • Implement a continuous improvement program including monitoring process adherence, analyzing audit results, proposing, and implementing improvements
  • Perform process implementation - perform process definition, process prototyping, quality performance analysis, and peer reviews within Corporate and program levels
  • Perform process verification - perform quality reviews and internal process audits within Corporate and program levels
  • Perform process improvement - analyze process implementation and audit results, researching and proposing improvements, updating processes, communicating updates, and providing process training
  • Develop and maintain quality records and reports including risk and metrics analysis
  • Investigate problems including root cause analysis and developing and managing corrective actions
  • Perform process support within Corporate functions and programs
  • Conduct process analysis – assess current process implementation, to understand program and Corporate requirements, per compliance requirements to develop determine the necessary level of process support, e.g., process definition, tailoring, reviews, prototyping, and analysis
  • Utilize Office 365 and SharePoint Online features to streamline processes
  • Implement document control and configuration management processes in maintaining quality management materials
  • Prepare and participate in external ISO and CMMI audits and appraisals
  • Interpret and apply Government regulations, manuals and standards
  • Contribute to proposal efforts including writing and reviews
  • Support compliance with Federal and industry regulatory requirements when necessary

Required Experience/Qualifications

  • Excellent proficiency with Microsoft Office 365+ and SharePoint Online
  • Strong written and verbal communication skills, good analytical skills, and capable of facilitating meetings involving groups of widely dispersed people
  • Excellent interpersonal skills and ability to build and maintain solid relationships with staff and customers (at all levels) with high degree of professionalism
  • Technical knowledge of ISO Standards (e.g., 9001, 27001, 20000) and CMMI-Dev to create and update processes, verify compliance, and provide guidance to achieve compliance quality plans, quality assurance, quality control and quality improvement. Familiarity with basic quality control standards and measurement techniques
  • Ability to create and document processes and project plans through conception, development, implementation, execution and closure
  • Ability to handle complex actions and multiple priorities
  • Ability to deal with uncertainty, risk, diverse points of view and apply good judgment to situations in the absence of complete information
  • Bachelor's Degree with 1-3 years of experience or equivalent experience in lieu of a degree
  • 1-3 years work experience within quality management and compliance, process improvement, and software development lifecycle
  • 1- 3+ years working within ISO 9001, 20000, 27001 and CMMI Level 3 environments leading quality assurance and process improvement efforts.
  • 1-3 years implementing and auditing ISO and CMMI standards
  • 1-3 years work experience within Federal programs
  • External ISO and CMMI audits/appraisals participation
  • US Citizenship.

Preferred Experience/Qualifications

  • Two plus years of progressive project coordination experience
  • CMMI Institute CMMI-Dev v2.0 training
  • ISO 9001, 20000, 27001 training
  • Understanding of NIST 800-171 security controls
  • PMI certification


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