By Light HQ

System Administrator Lead (Enterprise Services and Tools Operations & Maintenance Lead) (TOP SECRET)

Job Locations US-AZ-Chandler
Posted Date 10 months ago(10/6/2021 12:10 PM)
# of Openings
IT Support
Tier 5 - Top Secret/ADP I


By Light is seeking a System Administrator Lead (Enterprise Services and Tools Operations & Maintenance Lead) to join our team in a proposal to support enterprise-wide technical and programmatic support services to Department of Homeland Security, U.S. Immigration and Customs Enforcement (ICE). Work for this contract includes but is not limited to Incident/Problem Coordination (I/PCT), Change Management, ICE Network Operations Center (NOC), Enterprise Email and Domain Management (EEDM), Enterprise Wide Tools Team (EWTT), ITSM (ServiceNow).


  • Serve as point of contact for day-to-day operations.
  • Support full scope administration of the operating systems, database, and application layers for enterprise security and operational tools. Enterprise security and operation tools include functionalities for enterprise software deployment, antivirus/malware, audit log management, security scanning & reporting, workstation encryption, service desk/management tools.

Required Experience/Qualifications

  • Bachelor’s or master’s degree in computer science, MIS, or similar computer oriented major from an accredited college or university.
  • 5 years of IT work experience of progressively responsible and directly related work experience
  • Shall have or be capable of obtaining Top Secret (TS) security clearance.
  • Experience in Monitoring and Reporting tools
  • Advanced understanding of creating monitor templates and alert creation
  • Strong understanding and experience with Patching tools
  • Strong understanding of Windows and other Operating Systems level management
  • Experience with security scanning software to include but limited to Nessus and Splunk
  • Knowledge in ITSM (ServiceNow) and other ticketing system software
  • Strong knowledge setting up monitoring thresholds for all IT infrastructure device to include but not limited to Server (API, services and PERFMON), network related devices, cloud instances, storage arrays and database resources
  • Strong communications skills and the ability to provide expert level updates across the department
  • Working experience with reporting and trend analysis tools
  • Microsoft Certified (Windows server certificate 2019 or higher)
  • Certified in (Enterprise Monitoring tools) to include but not limited to BMC TrueSight, ExtraHop, Nagios, SCOM etc.
  • Certified in but not limited to SCCM, Tanium and Axonius
  • Certified in but not limited to Tableau, PowerBI and other big data analytic tools 

Preferred Experience/Qualifications

  • MCSA: SQL 2016 Database Administration
  • Microsoft System Center Configuration Manager certification

Special Requirements/Security Clearance

  • Shall have or be capable of obtaining Top Secret (TS) security clearance.
  • By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.


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