By Light HQ

Sr. Voice Engineer

Job Locations US-FL-Tampa
Posted Date 2 months ago(10/12/2021 3:16 PM)
# of Openings


By Light is hiring a Senior Network Voice Engineer supporting JCSE to work in Tampa, FL. The Engineer will provide monitoring, incident management, problem resolution, control, troubleshooting, and reporting on the enterprise infrastructure.


  • Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network.
  • Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices.
  • Provide input or updates as requested/required in developing operational configuration manuals and other operational documentation in support of Headquarters, JNOC, SATCOM Gateway, and deployed package operations.
  • Assist/support (draft documents, participate in all planning meetings, and provide document validating) in the execution, management, integration and installation of engineering updates to the enterprise infrastructure. 
  • Assist in developing TTPs/SOP documentation to support JNOC daily operations. 
  • Provide virtualization support with extensive experience with enterprise servers, networks, and desktops.  
  • Perform systems security administration functions, including creating user profiles and accounts. 
  • Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage.

Required Experience/Qualifications

  • CCNP Collaboration
  • IAT Level II certification required (Security+, etc.).
  • Hands on experience monitoring and managing system resources, including CPU usage, disk usage, memory usage, and response times to maintain operating efficiency.
  • Experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network.

Special Requirements/Security Clearance

  • Top Secret clearance required
  • Position requires proof of Covid-19 full vaccination status or qualified exemptions


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