By Light HQ

IT Desktop Support Technician

Job Locations US-HI-Schofield Barracks
Posted Date 4 days ago(1/13/2022 10:06 AM)
# of Openings
IT Support


By Light is seeking an IT Desktop Support Technician to support the SEITS program where we provide comprehensive enterprise Information Technology (IT) services and support for the U.S. Army's Military Surface Deployment & Distribution Command (SDDC) activities world-wide. This includes the headquarters main network-centric hub located at Scott AFB, IL and outport locations across the United States, including Hawai’i. We provide support in the areas of task order management; information assurance/cyber security; content/knowledge management; help desk; video teleconferencing, multimedia/graphics design; system administration, operations and maintenance; network engineering and administration, firewall administration; ADPE inventory; and web development.


  • Maintain local Windows PCs and laptops to include maintenance, imaging and configuration.
  • Desktop Application Support such as MS Office, email and other user applications.
  • Maintain printers and other peripheral devices.
  • Network troubleshooting and diagnostics
  • Maintain wireless connectivity with workstations, laptops, Cell phones, BlackBerrys and Hotspots
  • Inventory management
  • Perform Audio/Visual installations to include scheduling and facilitation of Video Teleconferences
  • Maintain Working relations with outside agencies, brigades, HQ and companies

Required Experience/Qualifications

  • High School plus technical schooling and up to 5 years of relevant experience
  • Security+ Certificate required
  • Desktop Application Support
  • Maintain local Windows 10 workstations and laptops
  • Network troubleshooting and diagnostics
  • Knowledge of wireless networking
  • Maintain printers and other peripheral devices.

Preferred Experience/Qualifications

  • Knowledge of VTC technologies

Special Requirements/Security Clearance

  • Secret clearance
  • Position requires proof of Covid-19 full vaccination status or qualified exemptions

Physical Demands

  • Ability to lift 25 pounds

#seits #helpdesk


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