By Light is seeking a VTC Facilitator for a newly awarded project supporting SOCOM. This position will require heavy travel.
Responsibilities
In-depth understanding of broadcast, VTC (Video Teleconferencing) systems, video and audio streaming technologies.
Familiarity with GVS structure, operations, policies and procedures.
Familiarity with Microsoft Teams in an enterprise environment.
Familiarity with DOD VTC structure, operations, policies and procedures.
Excellent troubleshooting skills are required to solve problems before, during and after live presentations.
Solid technical and maintenance skills to perform audio-visual troubleshooting and basic maintenance as well as computer skills in both Windows and Macintosh operating systems.
In depth understanding of broadcast audio and video, multimedia, VTC (Video-Teleconferencing) systems, video and audio streaming technologies and standards.
Excellent communication skills, both written and oral.
Outstanding customer service skills are a must since the VTC Operators will be in personal contact with the end user on a daily basis.
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By Light provides a broad range of hardware, software, engineering, and IT integration services. Headquartered in Tysons, VA, we support defense, civilian, commercial, and health IT customers worldwide. We offer an excellent benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, paid holidays, and 401(k) match.
An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities