American Communications Solutions and By Light Professional IT Services, together as Full Spectrum Operations (FSO) are hiring dedicated and talented IT professionals under the Eastern Western Operational Communications Services (EWOCS) contract.  EWOCS provides reliable high-quality communications and innovative IT solutions for the Guardians, Airmen, and Government agencies assigned to Patrick Space Force Base, Cape Canaveral Space Force Station, and Vandenberg Air Force Base.  Be a part of the team that delivers excellence in national missile defense, human space flight, space launch, and combat rescue!

• Provides support and services in the AV Engineering Team supporting a DoD organization with video teleconferencing services.
• Resolves system operational problems by troubleshooting and performing fault isolation.
• Repairs, replaces, or reprograms faulty equipment, as required.
• Schedules AV/VTC sessions, maintains a call schedule and coordinates reservations and scheduling of AV/VTC services with outside agencies for executive level users.
• Performs setups, tests, adjustments, operations, and shutdowns of equipment in support of AV/VTC sessions.
• Provides client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment.
• Acts as equipment custodian and performs inventory asset management and accountability functions.
• Provides life cycle refresh projections for AV/VTC infrastructure and AV equipment build out projects.
• Conducts site surveys to establish AV/VTC Systems and equipment customer requirements.
• Provides on-site support primarily at main customer site location; provides occasional alternate or satellite site support and/or travel as needed.
• Responsible for evaluating, designing, documenting, installing, implementing, testing, maintaining, operating, removing and upgrading, and modifying video teleconferencing equipment systems.

• Minimum Education: Associates Degree in related field or 5-7 years of relevant experience.
• Minimum Experience: No Less than 3-5 years current experience in designing, installing, and configuring VTC systems.
• DoD 8570 Baseline Certification; IAT Level II Certified – Security+ CE 
• Ability to perform duties in the DOD classified and unclassified environments including use of KIV-7 encryptions keys for ISDN/IP classified connectivity.
• Knowledge and use of IEEE 802.3 Ethernet, TCP/IP, QoS, ISDN, Firewall Traversal, SIP, H.323, relevant video standards as well as DoD Video Security Technical Implementation Guides (STIG) processes, familiarity with and ability to comply with the Defense Information Systems Agency (DISA) operational guidelines.
• Working knowledge of SIP, ISM, H232, H320, H460, TLS, RTP, SRTP, TCP/IP and UDP; content control protocols, video compression standards; packet analyzers; routing protocols and networking fundamentals; Tandberg, Polycom and Cisco video and voice technologies.
• Working knowledge and experience configuring Tandberg/Cisco/Codecs.

• Security Clearance: TS/SCI